At Royal Metal Card, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect customer data when using our website and services.
Information We Collect
To process orders and provide customer support, we may collect:
- Name
- Email Address
- Phone Number
- Shipping Address
- Order Information
- Design Files or Artwork Submitted By Customers
We only collect information necessary to provide our services.
Information We Do Not Collect
Royal Metal Card does not request, collect, store, or process:
- Banking Passwords
- Online Banking Credentials
- ATM PIN Codes
- Security Questions
- Account Login Information
- Sensitive Financial Credentials
Customers should never share this information with our team.
Card Security
We specialize in physical card customization and metal card conversion services only.
Our team does not access customer bank accounts, modify banking information, or perform any financial transactions on behalf of customers.
How We Use Your Information
Customer information may be used to:
- Process Orders
- Provide Customer Support
- Deliver Products
- Communicate Order Updates
- Respond To Inquiries
- Improve Our Services
We do not sell customer information to third parties.
Design Files & Custom Artwork
Any logos, artwork, images, or designs submitted by customers are used solely for order fulfillment and customization purposes.
Customers are responsible for ensuring they have permission to use any submitted content.
Information Sharing
Royal Metal Card does not sell, rent, or trade customer information.
Information may only be shared with trusted service providers when necessary to:
- Process Payments
- Ship Orders
- Provide Customer Support
These providers only receive information required to perform their services.
Data Protection
We take reasonable measures to protect customer information against unauthorized access, misuse, or disclosure.
While no online system can guarantee absolute security, we strive to maintain appropriate safeguards to protect customer data.
Cookies & Website Analytics
Our website may use cookies and analytics tools to improve user experience, understand website performance, and enhance our services.
Users can control cookie settings through their browser preferences.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
We encourage users to review the privacy policies of any third-party websites they visit.
Customer Rights
Customers may request:
- Access To Their Information
- Correction Of Inaccurate Information
- Deletion Of Personal Information Where Applicable
Requests can be submitted through our contact channels.
Policy Updates
Royal Metal Card may update this Privacy Policy from time to time. Any updates will be posted on this page with the latest revision date.
Contact Us
If you have questions regarding this Privacy Policy or how your information is handled, please contact our support team.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.